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Dungeon-Dave

Linux Jobs/employment advice

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But I really want to get a job in the Linux field in maybe a

few years and I also want to take that LPI-1 exam. I just think Linux is fun, but at the same time it's annoying when getting stuck on something a long time, but then

again you learn from it.

I honestly feel your have the aptitude and energy to go for an assistant admin position, even if working in a team of sysadmins at a datacentre. You clearly display the ability to research and experiment, and are motivated and passionate about working with Linux - employers favour drive and enthusiasm over skills and knowledge (but lacking the desire to put those qualities into action).

I think you can learn a lot from others on the job - more about why things are done in a particular way, and the responsibilities of a sysadmin, rather than an enthusiast that tinkers without time pressure or any clear specifications to meet.

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That sounds like my starter dream job smile.png Although I know some linux basics I still need to learn more. And these days it's impossible to get a job without having the right papers. But I hope to get there in a few years. I don't want to work at a helpdesk supporting windows users for the rest of my life. But if I come across a job that offers me that in that direction, I will take it smile.png

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First-line (or service desk) can be somewhat frustrating, since many calls are often for technical training rather than technical support, and it's immensely annoying having to talk someone through complete utter fundamentals in order to solve their problem whilst you're getting blamed for their lack of knowledge and blissful ignorance.

 

Second or third-line should be more up your street - you'll be more involved in problem diagnosis and resolution rather than fielding calls.

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Sounds like fun if I could get a job in the linux field in that direction. But for now I'll just have to continue doing projects and studying until I feel ready to take the LPI-1 exam for starters. And I don't want to get stuck with windows tongue.png LOL thise topic has gone way off topic. May be an idea to start a topic about linux starters jobs etc in the off topic section smile.png

Edited by Dungeon-Dave
Topic now split

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Your wish is granted!

 

Just some further pointers:

 

1. Service desk (or "first-line" support) tends to be involved in two major activities:

  • identifying, logging, categorising and resolving incidents (or escalation if the incident can't be matched to a known error)
  • request fulfilment, ie: providing a formal channel to collate and address requests (non-incidents).

This role tends to be more customer-facing than technical - they're employed for their diplomacy and interpersonal skills, ability to extract and capture relevant information. They should also be fairly thick-skinned and patient, since they'll be dealing with callers that could be angry, frustrated, impatient and ignorant. It's not for the faint-hearted.

 

2. 2nd/3rd-line support, sometimes given the following titles:

  • system administrators/operations
  • system operations
  • network mangement
  • IT operations
  • Infrststructure operations

These roles are concerned with two major responsibilities:

  • keeping things operational: running routine tasks to keep things ticking over and preventing outbreaks of incidents
  • providing resolutions to the service desk by root cause analysis of incidents to uncover the underlying problem, then either populating the known error database with a workaround for the service desk to use, or forming a business case to deploy a permanent change that should eradicate repeat incidents.

The latter is more a job for Linuxy people.

 

Note that system administration in the Linux world is more about being a systems manager - it's not just about reactively fixing issues when they arise, it's also about researching and championing capabilities of Linux, taking a position on steering groups to provide input when business decisions need to be made, and formulating policy and guidance about the productive usage of Linux systems.

 

And finally, it's also about being realistic about timescales and things that Linux cannot do (or that would be cheaper for the company to do using Windows).

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Thanks for that information. Now say I want to get a job as a junior or assistant Linux admin in 1 or 2 years. What path would be smart to go.

I was told by someone that it'd be smart to start out with LPI-1 and learning perl scripting, and then I could find a job application to do

experience and then I then could do a more expensive course ie: rhct/rhce. What is your opinion on that?

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I would prefer to hire someone with enthusiasm, then experience, then qualifications (in that order).

 

Firstly, to get some of the more senior jobs, you need to show evidence of working in a production environment, supporting and maintaining live running servers. This demonstrates responsibility and appreciation of service delivery.

 

To get into some of the junior jobs, you need to demonstrate some knowledge and skills, but a willingness to learn more,either on the job (being tasked with small projects) or via a mentoring programme. If you can document what you've done and are able to mirror it in live environments, you're in with a chance.

 

During either of those occupations, you may get a chance to have an organisation sponsor you for examinations to show commitment and advancement prospects.

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ah cool :) Too bad I don't live in the UK :P For now I'll just continue investing time in what I'm doing now and see where I'll get opportunities.

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The stuff I posted up there is from my ITIL background - as far as I know, many organisations in .NL have adopted and adapted ITIL principles, so there's hope out there yet!

 

Have you looked at many jobsites? What's the market like?

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Yeah ITIL is used here by most organisations. I haven't really looked at a job sites yet, because I was thinking more in terms of a piece of paper I would need.

And I know that most companies here all look at what pieces of paper you have, but there may be some exceptions for it. I might just search through some

job sites to see what I come across. Most of them also mention the minimum requirements of education that you need for that job.

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I found something but it's dated from 2009: http://www.linuxjobs...70cd52c357.html

 

Might be worth a go and try to email and see what response I get.

 

Used google translate to translate it:

 

Linux Enthusiasts / Enthusiasts

Client Our client, a large hosting company specializing in managed hosting and co-location, we look, Linux Enthusiasts / Enthusiasts (Environment Haarlem) Function Are you a Linux guru, it is advisable to take a look at our other vacancies. We look for people with basic skills to level medior Linux (various distros \ 's). Our client works mainly with Ubuntu, so if you are familiar with it, that's a bonus. The work is undertaken on a large server farm and you work with a young team (average ± 24 years). Within this team you among other things, to build server, do OS installations and configurations, and correct your distortions (hardware & software). Requirements · Professional or hobby experience with Linux · Interest in network structures / hosting · Mimi · Fast Times MBO-werk-/denkniveau solution can work and think Employment · Maximum € 33.600, - gross per year, · Bonus, · Travel allowance, · Retirement Compensation, · Collective medical facility · Training fee (s). I Need People Now I Need People Now's mission is a good interface between job seekers and employers. For more information about us www.ineedpeoplenow.com. I Need People Now, by and for IT professionals.

Balance Sheet: Haarlem

Date: Wednesday, March 18, 2009

Job Type: Employee

Education: MBO

Relevant work experience: More than 5 years

Employment: Fulltime / Parttime

Organization: I Need People Now

Contact: Ronald Ecker Stein

Applications to: solliciteren@inpn.nl

More information: http://www.ineedpeoplenow.com

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Sometimes, getting a CV together with a covering letter explaining who you are, your strengths, what employment opportunities you'd entertain, what your life goals/values/perception upon life is etc, then sending them around various job agencies means you're on their books for when vacancies drop in their lap and you'll possibly be considered automatically.

Just a suggestion.

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